Privacy Policy

1. Introduction

KAS Biotech Limited ("KAS Biotech," "we," "us," or "our") manufactures and distributes rapid diagnostic test kits, point-of-care devices and medical consumables across East Africa. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website, submit an inquiry, request a quote, or otherwise interact with us.

By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use our website or provide us with personal information.

2. Information We Collect

We collect information in the following ways:

Information you provide to us

• Contact details — name, organization, job title, email address and phone number submitted through our contact or inquiry forms.
• Inquiry content — the details of your message, including product interests, order quantities and delivery locations.
• Newsletter sign-up — your email address, if you subscribe to product and company updates.

Information collected automatically

• Usage data — pages visited, time spent on the site, referring pages, and general navigation patterns.
• Device & browser data — IP address, browser type, device type and operating system.

3. How We Use Information

We use the information we collect to:

• Respond to product inquiries, quote requests and support questions.
• Process and fulfil orders placed with our sales team.
• Maintain and improve our website's performance and content.
• Send product updates or company news to subscribers who have opted in.
• Comply with applicable legal, regulatory and quality-assurance obligations.

4. How We Share Information

We do not sell personal information. We may share information in limited circumstances:

• Service providers — third parties who support our website hosting, email delivery or logistics, under confidentiality obligations.
• Distribution partners — where necessary to fulfil an order you have requested through a regional distributor.
• Legal requirements — where disclosure is required to comply with a law, regulation or valid legal process.
• Business transfers — in connection with a merger, acquisition or sale of assets, subject to standard confidentiality protections.

5. Cookies & Tracking

Our website may use cookies and similar technologies to remember basic preferences and understand how visitors use our site. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

6. Data Security

We apply reasonable administrative, technical and physical safeguards designed to protect the information we hold from unauthorized access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy — including responding to your inquiry, maintaining business records, and meeting legal or regulatory requirements — after which it is securely deleted or anonymized.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention requirements.
• Withdraw consent to marketing communications at any time, including by unsubscribing from our newsletter.

To exercise any of these rights, contact us using the details in Section 11 below.

9. Children's Privacy

Our website and services are directed at healthcare professionals, organizations and adults, not children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

• Email: info@kasbiotech.co.tz
• Phone: +255 000 000 000
• Address: KAS Biotech Limited, Dar es Salaam, Tanzania